Terms of Service

1. Acceptance of Terms

By accessing and using EmailCharlie's services, including sending emails to any EmailCharlie address, you agree to be bound by these Terms of Service.

2. Service Description

EmailCharlie provides AI-powered email processing and response services. By using our service, you acknowledge that responses are generated by artificial intelligence and may require human review.

3. Privacy and Data Processing

When you send an email to EmailCharlie:

  • We process and store your email content and metadata
  • Our AI systems analyze your email to generate appropriate responses
  • We maintain logs for security and service improvement
  • All email data and logs are automatically deleted after 14 days for privacy protection
  • During the 14-day retention period, data may be used for customer support and troubleshooting purposes

4. User Obligations

You agree not to:

  • Send any illegal, harmful, or malicious content
  • Attempt to reverse engineer our services
  • Use our services for spam or harassment

5. Limitation of Liability

EmailCharlie provides its services "as is" and makes no warranties, express or implied. We are not liable for any damages arising from the use of our services.

6. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

7. Contact

For questions about these terms, please contact [email protected]